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Session replay requires the Business plan or above.

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Privacy defaults

Session replay in GhostlyX is privacy-first by default:
  • All text content is masked before capture. GhostlyX records layout and interaction patterns, not the actual text visitors type or read
  • Images are masked
  • No IP addresses are stored
  • Only CSS and layout information is captured. No screenshots or video are transmitted
These defaults cannot be disabled. They are not a setting.

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Enabling session replay

  1. Go to Settings for your site.
  2. Toggle Session replay on.
  3. Set a sampling rate. The default is 10%. GhostlyX will record approximately 1 in 10 sessions. Increase this if you need more data; decrease it to reduce storage usage.
  4. Save settings.
Recording begins for new sessions within a few minutes.

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The replay player

Open a recording from Analytics > Sessions. The player includes:
  • Timeline: scrub to any point in the session
  • Playback speed: 0.5x, 1x, 2x, 4x
  • Event log: a sidebar listing every click, scroll, and navigation event with timestamps
  • UX signals: highlights of rage clicks, dead clicks, U-turns, and JavaScript errors

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UX signals

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Filtering recordings

Filter the recordings list by UX signal, entry page, device type, country, or date range to find the sessions most relevant to what you are investigating.

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Retention

Recordings are retained for 90 days and automatically deleted after that period.